Spinning Clock Privacy Policy

Privacy Policy

This privacy policy sets out how Spinning Clock uses and protects any information that you give when you use this website. Spinning Clock is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement, and for the purpose it was intended.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your information and what we do with it

You can visit this site without telling us who you are or revealing any information about yourself. Spinning Clock is compliant in regards to the new Data Protection Bill, the EU General Data Protection Regulation (GDPR).

Information We Gather

There are times when we may need information from you. This generally involves filling out a form so that we can contact you about a service that we offer.

What We Do With Information Gathered

The information gathered from any forms that you complete will be used as follows

Contacting Us About Privacy

If you have any questions about this privacy statement, the practices, or your dealings with our website, please contact us via this website.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Your use of this website constitutes acceptance of our policy.

GDPR

To meet the General Data Protection Regulation (GDPR) compliance requirements, Spinning Clock has implemented strong data management and governance processes. Additionally, all data relating to clients is audited on a regular basis to ensure that it is complete, accurate, and that clients have given their consent for it to be used.

All data is held digitally on Spinning Clock’s on premise server which is fully encrypted, firewall and password protected. The server is regularly maintained and audited and is only accessed by Spinning Clock’s Managing Director and Spinning Clock’s approved Server Technician.

Spinning Clock holds data on all of its clients. This includes details such as: point of contact, company address, project and financial information (Quotes, Invoices, Purchase Orders, etc.) Spinning Clock uses this information as part of its project management procedures. It is appropriate for Spinning Clock to retain this data for as long as the client holds an account.

Even after the account has been closed, Spinning Clock may need to continue holding some of this information for legal and operational reasons. After an account is closed, project files are moved to an encrypted, firewall and password protected archive server. If a client wishes to have their data deleted, we acknowledge through the terms of GDPR that this is an acceptable appeal and consent may be withdrawn at any time once a written request has been received.

In regards to physical copies of digital data – financial documents (Quotes, Invoices, Purchase Orders, etc.) are stored in a secure and ordered filing system, accessible only by Spinning Clock’s Accounting team. Additional print-outs of a client’s project information are promptly shredded after use.

No services purchased from Spinning Clock are shared with any additional clients. All client and project information is kept separately in a secured CRM system (Synergist) located on Spinning Clock’s on premise server. The client’s dedicated Project Management team have access to this information (through the use of individual logins) in order to guarantee the provision of high quality services.

Spinning Clock has taken measures to ensure that all staff are trained in GDPR compliance. Additional information has also been drawn up and is accessible to all departments in regards to Disaster plans and day-to-day compliance checks. Additional sections to Spinning Clock’s Company Policy and Staff contracts have also been implemented to make aware and comply with GDPR. Furthermore, Spinning Clock audits each project through a Data Protection Impact Assessment (DPIA) to help identify and minimise the data protection risks of each project.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Twitter, Google, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: hello@spinningclock.com

Phone: +44 (0)115 943 0777

Your use of this website constitutes acceptance of our policy.